Software Antrian Bank

Kenyamanan pelanggan/customer menjadi prioritas utama dalam layanan Anda. Optimalisasi sistem antrian misalnya. Dengan latar belakang ini Jogja software menghadirkan program aplikasi antrian lengkap dengan suara panggilan, video media dan cetak kertas antrian kami bangun, menghadirkan solusi kemudahan dalam manajemen antrian.

PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) is a conventional bank where its main client is a civil worker. The event that occured nowadays is a long line of people queuing to get their retirement fund in the beginning of the month. The purpose of this research is to modelling the queuing line that occured nowadays, making the improvement scenario, and determine the optimal queuing system design for retirement fund at BTPN KC Pontianak using arena.

Simulation method is one of the solution of this issue that help to studying the real condition of the system with broad scope using simulated design that represented queuing model that produced by some simulation software. Arena software with sequence is used in this research. Based on the research, queuing system that occured at Bank Tabungan Negara KC Pontianak when the client lining to get their salary is a multiple channel pattern with one phase of the process and some server. At this condition, the average time that it takes for one client in the system is 3.297,38 seconds or 54,96 minutes. Based on improvement scenarios result that designed and executed with assist from arena process analyzer software, we know that the scenario that give the fastest total average time is the third scenario that had the client’s total average time in the system at 0.891 hour or 53,46 minutes atau 3207,6 seconds.

Therefore, the best improvement scenario is the third one, whereas the service duration at each teller is cutted short. Keywords– Client Queue, Simulation Model, Arena Software, Improvement Scenario.

Jual Software Antrian Bank,Jual Software Antrian,Jual Software Antrian Murah,Jual Software Sistem Antrian,Jual Software Mesin Antrian,Jual Software Antrian Puskesmas,Jual Software Antrian Rumah Sakit,Jual Software Antrian Kantor Pajak,Jual Software Nomor Antrian,Jual Software Antrian Kantor Pos,Jual Software Antrian Surabaya,Jual Software Antrian di Jakarta Pilar Digital adalah perusahaan yang bergerak dan fokus dibidang Jasa dan Pelatihan Marketing Online – Pembuatan Software Aplikasi – Mobile Apps untuk Personal, Bisnis atau Sosial. Software Aplikasi tersebut biasa dipakai untuk kebutuhan bisnis/perkantoran, dan Custom. Salah satunya adalah Mesin Software Antrian yang banyak di pakai oleh Kantor Layanan Publik untuk mempermudah dan membuat nyaman pelanggan.